Subject Access Request

What is a subject access request?

This right, commonly referred to as subject access, is created by section 7 of the Data Protection Act.

It is most often used by individuals who want to see a copy of the information an organisation holds about them. However, an individual who makes a written request and pays a fee is entitled to be:

  • told whether any personal data is being processed;
  • given a description of the personal data, the reasons it is being processed, and whether it will be given to any other organisations or people;
  • given a copy of the information comprising the data; and given details of the source of the data (where this is available).

What information is an individual entitled to?

Under the right of subject access, an individual is entitled only to their own personal data, and not to information relating to other people (unless they are acting on behalf of that person).

Subject access provides a right to see the information contained in personal data, rather than a right to see the documents that include that information.

Various exemptions from the right of subject access apply in certain circumstances or to certain types of personal data.

How to make a subject access request to Carter Brown

To make a subject access request to Carter Brown, please download the request form here. Please print and complete this document, sign in wet ink and then sent recorded delivery to the following address:

Carter Brown
Suite 8 – Enterprise Court,
Oakham Business Park,
Hamilton Way,
NG18 5BU

In most cases we will respond to a subject access request promptly and in any event within 30 calendar days of receiving it. However, some types of personal data are exempt from the right of subject access and so cannot be obtained by making a subject access request.